Terms and Conditions Dafit, s.r.o.

Definition

These terms and conditions are intended exclusively for online sales of goods to consumers.

Buyer:

For the purposes of these terms and conditions, the buyer is understood as a consumer, who is a person who, unlike
the seller, when concluding and fulfilling the contract, does not act within the scope of his business activity or within the
independent exercise of his profession (hereinafter just "buyer").

Seller:

For the purposes of these terms and conditions, the seller is an entrepreneur who, unlike the
buyer, when concluding and fulfilling the contract, acts as part of his business activity or as part of the
independent exercise of his profession (hereinafter referred to as the "seller" ).

OZ:

Act No. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as "the Civil Code")

Contact details

• E-shop name: www.dafit.cz
• Operator: DAFIT s. r. o.
• Registered office: U Rakovky 1739/29, Kunratice, 148 00 Prague 4
• ID: 00570150
• TIN: CZ00570150
• Registered: in the commercial register kept at the Municipal Court in Prague, section C, insert 446
• Bank connection: 6756208036/5500
• Phone: +420 608 151 160
• E-mail: obchod@dafit.cz
• Contact address: U Rakovky 1739/29, Prague 4 - Kunratice, 148 00
• Operating hours: MON - FRI 9:00 a.m. - 5:00 p.m.
• You can find brick-and-mortar establishments and opening hours HERE.
• The seller undertakes to respond to written or electronic correspondence from the buyer without delay, within two working days at the latest.
• In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1820 paragraph 1 letter n) of the Civil Code.
• After-sales service: we do not provide after-sales service.

Information

Information about the purchased goods is available for each individual item. The information about the goods and the price stated by the seller are binding, except for an obvious error. Prices are presented inclusive of all taxes (e.g. VAT) and fees, excluding delivery costs.

The cost of using the means of communication at a distance does not differ in any way from the basic rate paid by the buyer for the use of these means.

Information about the payment methods accepted by the seller can be found HERE. The seller does not require any fees depending on the payment method, except for an additional fee for cash on delivery.

Acceptance of an offer with an amendment or variation is not acceptance of an offer.

Confirmation of the content of the contract concluded in a form other than in writing, which shows deviations from the actually agreed content of the contract, has no legal effects.

Acceptance of unsolicited performance by the buyer does not mean acceptance of the offer.

If the seller provides access to reviews of the goods sold by other buyers, then he ensures and verifies the authenticity of such reviews by linking the buyers' reviews to specific orders, thereby being able to verify and prove that the review comes from a real buyer. The seller will inform the buyer about the specific method of verifying reviews on their e-shop pages.

Ordering and delivery of goods

The purchase contract between the buyer and the seller can only be concluded in the Czech language.

In order to conclude the contract, the buyer needs to create an order on the seller's e-shop. This can be created in the following way:

After selecting the goods on the seller's e-shop, where legal information about the purchased goods is provided, the buyer marks the relevant goods he is interested in with the "Add to cart" button. Information about the price of the goods, the price and method of transport and payment method will be indicated in the process of creating an order, where the buyer will choose the method and price of transport and the method of payment. The total price will be indicated in the summary before sending the order according to the selected goods, the method of delivery and payment.

The buyer provides his identification and contact information during the order process.

The order can be changed, supplemented and checked until the moment of its completion. After checking, confirming familiarity with and agreeing to these terms and conditions, it is possible to complete the order by pressing the "Order with payment obligation" button.

By completing the order through the binding confirmation of the goods order, the buyer expressly undertakes to pay for the goods.

The seller will confirm the order to the buyer via e-mail as soon as possible after it is delivered to the seller. Attached to this order confirmation will be a summary of the order and these terms and conditions in the version effective on the day of the order, which form an integral part of the purchase contract.

The seller issues a confirmation of the concluded contract to the buyer in text form within a reasonable time after its conclusion, but no later than at the time of delivery of the goods.

If it is necessary with regard to the nature of the goods sold, the manner and time of their use, the seller is obliged to ensure that this information were contained in the attached written instructions and to be  comprehensible. In such a case, the seller will provide the buyer with instructions for the goods on a permanent data carrier. The seller will provide the instructions in written form to the buyer if the buyer requests it and if it is not unreasonable with regard to the circumstances or the method of concluding the contract or the characteristics of the goods being sold.

The seller sends the complete goods to the buyer without undue delay, no later than 15 days after the confirmation of the order, in such a way that he delivers the goods to the buyer no later than 30 days, unless he specifies a different delivery period for individual goods. If an item is listed as "in stock," the seller will ship the item within two business days at the latest. In the case of prepayment, the goods will be sent only after the payment has been credited to the seller's account.

The buyer is obliged to accept and pay for the goods. The buyer is advised to inspect the goods as soon as possible upon receipt.

Documents for the goods, especially tax documents, confirmations and certificates, will be sent by the seller to the buyer immediately after receiving the goods, no later than two days after the buyer takes over the goods.

Price and method of delivery HERE.

The ownership of the goods passes to the buyer after acceptance and payment of the total price of the goods. In the case of payment by bank transfer, the total price is paid by crediting the seller's account, in other cases it is paid at the time of payment.

Dangerous damage to the goods passes to the buyer at the moment of acceptance of the goods. In the case of non-acceptance of the goods by the buyer, with the exception of refusal during acceptance due to obvious damage to the goods, the risk of damage to the goods passes to the buyer at the moment when he had the opportunity to accept it, but for reasons on the buyer's side the acceptance did not take place.

If the buyer does not take over the goods within the agreed time due to breach of his obligation, he is obliged to pay the seller a storage fee for each day of delay in the amount of CZK 10, but a maximum of CZK 300 . The seller is entitled to sell the goods in an appropriate manner after having demonstrably notified the buyer by e-mail and given him a new, reasonable period for taking over. The costs of storage and the costs of useless delivery of goods due to lack of cooperation on the part of the buyer in the absolutely necessary amount, the seller is entitled to offset against the buyer against the proceeds of the sale.

In the event that the buyer does not take over the goods, the seller is entitled, upon repeated delivery of the goods, at the request of the buyer, to demand compensation for the costs of this repeated delivery and at the same time if the method of payment is chosen when taking over, or during the next order made by the buyer on this e-shop, to demand payment in advance from such buyer.

Cancellation of the order and withdrawal from the contract

The buyer may withdraw from the contract by any unequivocal statement made to the seller within 14 days of receiving the goods or the last piece of goods (if several pieces are delivered within one order goods that are delivered separately), items or parts of the delivery of goods (if the goods are made up of several items or parts), or the first deliveries of regularly or repeatedly delivered goods, regardless of the method of receiving the goods or making payment. The specified period is intended for the buyer to become familiar with the nature, properties and functionality of the goods to a reasonable extent.

The buyer is entitled to withdraw from the contract at any time before the delivery of the goods.

The buyer sends or hands over the withdrawal from the contract to the seller within 14 days. The buyer does not have to state the reason for withdrawing from the contract. To facilitate communication, it is advisable to indicate the date of purchase or the number of the contract/sales document, bank details and the chosen method of returning the goods in the withdrawal.

The seller is obliged to return to the buyer an amount fully corresponding to the price of the goods and the costs paid for its delivery without unnecessary delay, no later than 14 days after withdrawal from the contract, in the same way as he received payment from the buyer. If the seller offers several options within a certain method of delivery of the goods, he is obliged to replace the cheapest of them to the buyer. If the goods were delivered to the buyer by the seller free of charge, then the buyer is not entitled to reimbursement of postage.

In the same period at the latest, the buyer is obliged to send or hand over the purchased goods to the seller, this does not apply if the seller he offered to collect the goods himself. The goods should be returned to the seller (not cash on delivery) complete, preferably in the original packaging.

The buyer is responsible for the reduction in the value of the goods as a result of handling these goods in a way other than what is necessary to get acquainted with the nature, properties and functionality of the goods. The cost of returning the goods is borne by the buyer.

The seller is not obliged to return the received funds to the buyer before he receives the goods or before the buyer proves that he has sent the goods to the seller.

If there is a decrease in the value of the returned goods as a result of handling the goods in a way other than what is necessary to familiarize yourself with the nature, properties and functionality of the goods, the seller is entitled to make a claim against the buyer for compensation for the reduction in the value of the goods and to count it against the returned amount.

Exceptions:

The buyer cannot withdraw in the cases specified in § 1837 of the Civil Code, the right to withdraw from the contract cannot be exercised in particular for contracts:

• for the delivery of digital content that is not delivered on a tangible medium, after fulfillment has begun, in the case of performance for consideration, if it began with the prior express consent of the buyer before the expiration of the withdrawal period and the buyer was informed that the right to withdraw thereby expires and the seller provided him with a confirmation in accordance with the law;
• about the provision of services, if they were provided in full, in the case of performance for a fee, only if it started with the prior express consent of the buyer before the expiry of the withdrawal period and the entrepreneur has informed the buyer before the conclusion of the contract that the right to withdraw from the contract expires by providing performance;
• for the supply of services or goods, the price of which depends on the fluctuations of the financial market, independently of the will of the seller and to which he can occur during the withdrawal period; • for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, with the fact that the delivery can only be made after 30 days and whose real value depends on market fluctuations, independent of the will of the seller;
• for the supply of goods manufactured according to the buyer's requirements or adapted to his personal needs;
• for the supply of perishable goods or goods with a short shelf life; • for the delivery of goods which, after delivery, were due to its nature irretrievably mixed with other goods;
• for the delivery of goods in sealed packaging, which for reasons of health protection or hygiene reasons is not suitable to return after , which the buyer has violated;
• for the supply of audio or video recordings or computer programs in sealed packaging, if the buyer has breached it;
• for the supply of newspapers, magazines or periodicals, with the exception of subscription contracts for their supply;

A sample/online form for withdrawing from the contract is available HERE.

The seller is entitled to withdraw from the contract at any time before the delivery of the goods, if he is objectively unable to deliver the goods to the buyer within a period reasonable under the circumstances due to reasons on the part of third parties and/or if it becomes clear that the buyer has violated a previously concluded contract with the seller.

At the same time, the seller warns the buyer that the contract is not concluded if there are legitimate doubts about the real identity of the buyer or in the case of obvious errors in the information about the goods or the price.

If a gift is provided to the buyer together with the goods, the gift contract is concluded between the seller and the buyer with the severance condition that if the purchase contract is withdrawn in within the framework of this point of the terms and conditions of business by the buyer, the gift contract regarding such a gift becomes ineffective and the buyer is obliged to return the gift to the seller together with the goods.

Rights and Obligations from Defective Performance

Received Quality

If the goods have defects upon receipt (e.g. do not correspond to the agreed description, type, quantity, quality, functionality, compatibility, interoperability and other agreed properties), they are not suitable for the purpose for which the buyer requires it and to which the seller has agreed, it is not delivered with the agreed accessories, instructions for use including instructions for assembly or installation; it is not suitable for the usual or agreed purpose, it does not correspond to the usual characteristics of things of the same type in terms of quantity, quality, durability, functionality, compatibility and safety that the buyer can reasonably expect, even with regard to public statements made by the seller or another person in the same contractual chain, in particular advertising or labeling; is not complete, i.e. not supplied with accessories including packaging, assembly instructions or other instructions, which the buyer could reasonably expect or other legal, contractual or even pre-contractual parameters), these are product defects for which the seller is responsible. Liability for defects in goods referred to in § 2161, paragraph 2 of the Civil Code does not apply if the seller has separately warned the buyer before concluding the contract that some property of the item is different and the buyer has expressly agreed to this at the time of concluding the contract.

The buyer can report a defect to the seller no later than two years after taking over the goods and make a claim for free removal of the defect according to his request either by repair or delivery new things without defects, unless the chosen method of removing the defect is impossible or disproportionately expensive compared to the other; this is assessed in particular with regard to the significance of the defect, the value that the item would have without the defect and whether it can be removed in another way without significant difficulties for the buyer

The seller can refuse to remove the defect (by repairing or delivering a new item) if it is impossible or disproportionately expensive, especially considering the significance of the defect and the value should have the item without defect. In such a case, if the buyer justifiably complained about the defect, the buyer has the right to demand a discount from the purchase price, or if the defect is not insignificant, the right to withdraw from the contract.

When buying a used item, the seller can shorten the period for exercising the right from defective performance to one year from receipt .

Within one year of receipt of the goods, it is assumed that the defect in the goods already existed upon receipt of the goods, unless the nature of the item or defects excludes. This period does not run for the period during which the buyer cannot use the item, if he has justly complained about the defect.

The buyer does not have rights from defective performance if he himself caused the defect. The defect of the thing is not the wear and tear of the thing by its usual use.

For used goods sold, the seller is not responsible for defects in the goods corresponding to the extent of previous use or wear.

The seller is responsible for defects during the shelf life specified in the advertisement, on the product packaging or in the attached instructions.

The seller is also liable to the buyer for a defect caused by improper assembly or installation, which was performed by the seller according to the contract or on his responsibility. This applies even if the assembly or installation was carried out by the buyer and the defect occurred due to a lack of instructions provided by the seller or the provider of the digital content or digital content service, if it is a thing with digital properties.

If the subject of the purchase is a thing with digital properties, the seller will ensure that the agreed updates of the digital content or digital content service, and at the same time that, in addition to the agreed updates, the buyer will be provided with updates that are necessary for the thing to retain its properties after taking over in accordance with § 2161 of the Civil Code (quality at the time of taking over), and will be notified of their availability for a period of two years, have - if, according to the contract, the digital content or the digital content service is provided continuously for a certain period of time, and if provision is agreed for a period of more than two years, for the entire

this time, and/or for as long as the buyer can reasonably expect, if they have under the contract, the digital content or digital content service is provided on a one-time basis.

This does not apply if the seller specifically warned the buyer before concluding the contract that updates will not be provided and the buyer expressly agreed when concluding the contract.

If the buyer has not carried out the update within a reasonable time, he has no rights from a defect that arose only as a result of the failure update. This does not apply if the buyer was not notified of the update or of the consequences of not performing it, or did not perform the update or performed it incorrectly due to a deficiency in the instructions.

If, according to the contract, the digital content or the digital content service is to be provided continuously for a certain period of time and if a defect manifests itself or occurs during this period, then the digital  content or digital content service is deemed to be defectively provided.

If the defect appears repeatedly or if the defect is substantial, the buyer can exercise the right to a reasonable discount from the purchase price or withdraw from the contract. However, the buyer cannot withdraw from the contract if the defect in the item is insignificant. Other reasons for exercising the right to a reasonable discount from the purchase price or withdrawing from the contract are given in point 6 Handling of complaints.

If the seller guarantees that the thing will retain its functions and performance for a certain period of time under normal use, the buyer has at least the right to delivery from the guarantee new items without defects or to repair items. The indication of the warranty period or the period of use of the item on the packaging of the item also has these effects.

Complaint handling

The buyer should file a complaint with the seller or the person designated for repair without unnecessary delay after discovering the deficiency. When making a complaint, the buyer will provide their contact information, a description of the defect and a request for the method of handling the complaint.

Forms for download here.

If the seller has an establishment, then he will ensure the presence of a worker in charge of handling complaints in the establishment throughout the operating hours.

<span style"=""font-weight: 400;"">The buyer is obliged to prove the purchase of the goods (preferably with a proof of purchase). The deadline for handling the complaint starts from the moment of application (notification) of the complaint. The buyer hands over or delivers the goods to the seller or to the place intended for repair at the same time or subsequently after the claim is made. The goods should be packed in suitable packaging during transport to avoid damage, they should be clean and complete.

When making a claim, the seller issues a written confirmation to the buyer stating the date on which the buyer made the claim, what its content is what method of settlement of the claim the buyer requires and contact details of the buyer for the purpose of providing information about the settlement of the claim. This obligation also applies to other persons designated to carry out the repair.

The seller will remove the defect within a reasonable time after it has been pointed out in such a way that it does not cause significant inconvenience to the buyer, while will take into account the nature of the item and the purpose for which the buyer purchased the item. The seller handles the complaint, including the removal of the defect, and informs the buyer about the handling of the complaint at the specified contact details no later than 30 days after its application, unless the buyer and the buyer agree on a longer period in writing. In the event that the seller does not handle the complaint within the specified period, including notifying the buyer about the handling of the complaint, the buyer has the right to withdraw from the contract or demand a reasonable discount after the expiry of this period.

If the subject of the obligation is the provision of digital content, including digital content delivered on a physical medium, or a digital service content, the complaint must be resolved within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the buyer requested it.

If the seller refuses to remove the item's defect and/or does not remove it according to § 2170 paragraph 1 and 2 OZ, and/or it is clear from the seller's statement or the circumstances that the defect will not be removed within a reasonable time or without significant difficulties for the buyer, the buyer can demand a reasonable price discount or withdraw from the contract. However, the buyer cannot withdraw from the contract if the defect in the item is insignificant; it is considered that the  defect is not insignificant.

The period for exercising the right from defective performance is extended by the period during which the buyer could not in the case of a justified complaint to use the goods.

In the case of a justified complaint, the buyer is entitled to compensation for purposefully incurred costs.

The seller issues a confirmation to the buyer about the date and method of settlement of the complaint, including confirmation of the repair, and the time of its duration, or written justification for the rejection of the claim. This obligation also applies to other persons designated to carry out the repair.

Personal data protection

The manager of personal data provided for the purpose of fulfilling the subject of the contract is the seller.

Controller identification and contact details

• Company: DAFIT, s. r. o
• Headquarters: U Rakovky 1739/29, 148 00 Prague 4 - Kunratice
• ID: 00570150
• TIN: CZ00570150
• Phone: +420 608 151 160
• E-mail: uctarna@dafit.cz 
• Contact address: U Rakovky 1739/29, 148 00 Prague 4 - Kunratice
  
  

Purpose of processing, scope of personal data and legal basis for processing

The buyer acknowledges that for the purposes of concluding the purchase contract, its subsequent fulfillment (processing the order, ensuring the removal and delivery of goods) and the possible resolution of rights from defective performance (complaints) the administrator will process and store in accordance with the regulation of the European Parliament and the Council (EU) 2016/679, general regulation on the protection of personal data (hereinafter referred to as GDPR), his personal data in the following scope: name, surname, address, e-mail and telephone number.

The legal basis for the processing of personal data is in accordance with Article 6 paragraph 1 letter b) GDPR  performance of a contract to which the buyer is a contracting party.

The administrator undertakes not to provide the buyer's personal data to entities other than the following processors/administrators:

• a) to the contractual carrier chosen by the buyer in the order form, for the purpose of delivering the goods, a list of carriers is available HERE, whereby the data will be provided in the following scope: first name, last name, address, e-mail, telephone number;
• b)  the operator of the Heureka.cz portal for the purpose of generating and sending satisfaction questionnaires with the purchase within the Verified by customers program, in which the online store is involved. In this case, the legal basis for processing is in accordance with Article 6 paragraph 1 letter
• c) the operator of the zbozi.cz portal, which is Seznam.cz, a.s., for the purpose of generating and sending customer satisfaction with purchases questionnaires. In this case, the legal basis for processing is in accordance with Article 6 paragraph 1 letter f) GDPR legitimate interest of the administrator, which consists in ascertaining the buyer's satisfaction with the purchase from the administrator. The sending of questionnaires concerns all buyers who have not refused the sending of commercial communications in the sense of Section 7, Paragraph 3 of the Act on Certain Services of the Information Society (No. 480/2004 Coll.), and is carried out after each purchase on the Internet store. The operator of the zbozi.cz portal is authorized to use the provided e-mail address exclusively for the purpose of generating and sending a satisfaction questionnaire in accordance with the Terms of Available ZDE The buyer can object to the sending of e-mail questionnaires at any time by rejecting further questionnaires using the link in the e-mail with the questionnaire. In case of objection, the questionnaire will not be sent to the buyer.
• d) to the payment card issuer in the case of payment by payment card, for the purpose of a possible TRA (Transaction Risk Analysis) exception, which enables a simpler purchase process, and due to the seller's legitimate interest in processing the transaction, while the data may be provided in the following scope: first name, last name , e-mail, telephone number, billing address, delivery address.
• e) GDPR legitimate  interest of the administrator, which consists in ascertaining the buyer's satisfaction with the purchase from the administrator. The sending of questionnaires concerns all buyers who have not refused the sending of commercial communications in the sense of § 7 paragraph 3 of the Act on Certain Services of the Information Society (No. 480/2004 Coll.), and is carried out after each purchase on the online store. The operator of the Heureka.cz portal is authorized to use the provided e-mail address exclusively for the purpose of generating and sending a satisfaction questionnaire in accordance with the Terms of the Verified by customers program available ZDE. The buyer can object to the sending of e-mail questionnaires under the Customer Verified program at any time by opting out of further questionnaires using the link in the e-mail with the questionnaire. In case of objection, the questionnaire will not be sent to the buyer.

Storage time

Personal data will be stored by the administrator for the period necessary to fulfill the contract (order processing, stock removal and delivery of goods) and for the duration of the statutory guarantee (24 months from the receipt of the goods) or for the duration of the contractual guarantee.

The buyer acknowledges that, according to § 31 of the Accounting Act (No. 593/1991 Coll.), the administrator is obliged to keep accounting documents and accounting records (invoices) for a period of 5 years starting from the end of the accounting period to which they relate (that is, if you purchase goods during 2023, the invoice must be kept until the end of 2028). The administrator also has the obligation arising from § 47 of the Act on the Administration of Taxes and Fees (No. 337/1992 Coll.) to keep the invoice for a period of 3 years from the end of the tax period in which the tax liability related to the invoice arose (that is, if you purchase goods in during 2023, the invoice must be kept for tax purposes until the end of 2026). The invoice contains the following personal data: name, surname and address.

In the event that the seller is a VAT payer, the buyer also acknowledges that, according to § 35 of the Value Added Tax Act (No. 235/2004 Coll.), the administrator is obliged to keep tax documents for a period of 10 years from the end of the tax period, in which the performance took place (that is, in the case of the purchase of goods during 2023, the invoice must be kept until the end of 2033). The tax document contains the following personal data: name, surname and address.

Buyer's Rights in Relation to Personal Data
The buyer further acknowledges that according to Articles 15 to 21 of the GDPR, he has the right to:

• a) for access to personal data, which consists of the right to obtain from the administrator a confirmation as to whether or not personal data concerning him are being processed, and if so, he has the right to obtain access to this personal data and to the information defined in the article 15 GDPR;
• b) to correct inaccurate personal data concerning him, further taking into account the purposes of processing, the buyer has the right to supplement incomplete personal data, including by providing an additional statement according to Article 16 GDPR;
• c) to erasure ("the right to be forgotten"), which consists in the fact that the administrator deletes personal data concerning the buyer without undue delay as soon as they are no longer needed for the purposes of fulfilling the contract, unless there is another legal reason for their further processing;
• d) to limit the processing of personal data in cases defined by Article 18 GDPR;
• e) on data portability under the terms of Article 20 GDPR;
• f) to object to the processing of personal data in accordance with Article 21 GDPR.

Upon request, the administrator will provide the buyer with information on the measures taken in any case within one month of receiving the request at the latest.

In case of doubts about the processing of personal data, the buyer has the right to contact the Office for the Protection of Personal Data, which is the supervisory authority in this area, and file a complaint with it.

Conflict solving

Mutual disputes between the seller and the buyer are resolved by the general courts.

Pursuant to the Act on Consumer Protection (No. 634/1992 Coll.), the buyer has the right to an out-of-court settlement of a dispute arising from a consumer contract. The entity that is authorized to conduct out-of-court dispute resolution is the Czech Trade Inspection. More information is available on the website www.coi.cz.

An out-of-court settlement of a consumer dispute is initiated exclusively at the request of the buyer, and only if the dispute could not be resolved directly with the seller. The proposal can be submitted no later than 1 year from the date on which the buyer exercised his right, which is the subject of the dispute, with the seller for the first time.

The buyer has the right to initiate out-of-court dispute resolution online through the ODR platform available on the website ec.europa.eu/consumers/odr/.

The buyer can also contact dTest, o.p.s. for advice on their consumer rights over www.dtest.cz/poradna or on the phone 299 149 009.

Supervision of compliance with obligations under the Act on Consumer Protection (No. 634/1992 Coll.) is carried out by the Czech Trade Inspection (www.coi.cz).

Ostatní

Take-back of electrical equipment and other products
If the seller sells goods that are subject to the recall of electrical equipment and other products, then the following applies:

The seller ensures the take-back of electrical equipment from households and the separate collection of electrical waste, batteries and accumulators in accordance with the relevant legal regulations.

The buyer is entitled to return the old electrical equipment when purchasing a new similar electrical equipment or batteries or accumulators at the seller's premises. The buyer is also entitled to return electrical equipment, electrical waste or batteries or accumulators to the collection points designated for the collection of said waste in the relevant municipality.

The seller also provides free take-back of electrical equipment from households directly in the household, if the buyer orders goods of a similar type and use. The return applies to electrical equipment in the number corresponding to the ordered goods.

Electrical equipment, electrical waste, batteries and accumulators must not be disposed of together with mixed waste, but must be deposited in places designated for this, i.e. in collection yards or their take-back places, for example in the places mentioned above. The mentioned equipment and waste will be further used for the production of new equipment. Hazardous and harmful substances from these devices and waste can harm the environment or human health.

Final Provisions
Other matters not mentioned here are governed by the Civil Code (No. 89/2012 Coll.), the Consumer Protection Act (No. 634/1992 Coll.) and other legal regulations, as amended by later legal regulations.

The contract and related issues are governed by Czech law.

Changes to business conditions in a form other than mutually agreed upon in writing are excluded. The purchase contract, including the conditions, is archived by the seller in electronic form without the possibility of access by the buyer. However, all documents required by law to be in text form will be received by the buyer by e-mail, when he will have permanent access to unchanged documents. We recommend saving these documents, especially the order and terms and conditions, for later use.

These terms and conditions are effective from 1/13/2023

These terms and conditions were drawn up by dTest, o.p.s. exclusively for online sales of goods to consumers. By taking them over, the seller voluntarily joined the system of "improving the quality of business conditions", the aim of which is to clarify and simplify business conditions, improve the relationship between the consumer and the entrepreneur, and provide a clear guarantee of business conditions for the buyer - consumer. The awarded dTest business conditions mark is valid from 13.01.2023 to 12.01.2024. If you have questions about these terms and conditions or if you are not satisfied with the actions of the operator, you can contact us by phone on the dTest advisory line: 299 149 009, or electronically by entering a question at www.dtest.cz/spotrebitelska-poradna or in writing at the address: dTest, o.p.s., Černomorška 419/10, 101 00 Prague 10.